Silver Heart Chateau is a nonmedical residential care facility for Elderly Care in Santee, California San Diego county. The owner is a registered nurse and has been motivated in creating a lovely, supportive, and safe home environment for our elderly population. The residence has spacious communal areas, a well-manicured patio garden, and all bedrooms are private rooms, where our residents will feel comfortable and at home. Our professional Administrator and well-trained caregivers are committed to rendering compassionate, supportive, and thoughtful care for our seniors.
We establish great communication between the residents, their families, and us to create a holistic approach in providing the best care needed. We like to keep the family informed to know exactly what’s going on with the client at any given time. We also believe that involving the client, family members, and resident’s care management team will be a great collaborative approach in creating individualized care.
Mission
Silver Heart Chateau is dedicated to upholding the Quality of Life of our Senior Residents. We commit our heart in safeguarding independence, positive approach and individualized care in an atmosphere of compassion, hospitality, and respect for the dignity of each elderly.
Vision
Our Vision at Silver Heart Chateau is to be the preferred residential care facility for the elderly within our community that provides a home-like environment for our seniors where they will feel safe, comfortable, supported, loved, and provided with opportunities to enjoy life every single day.
Our Core Values
- Integrity
We will uphold to be honest, have a strong moral in giving care, and to act in the best interest of our residents and their families. - Reliability
By being a dependable caregiver of integrity, we will strive to render quality care and a safe environment for our residents, giving their families peace of mind that their loved ones is in the best hands. - Compassion
We will always make an effort to support and provide a warm atmosphere that shows genuine kindness, empathy, and encouragement to every resident, family, and employee. - Respect
We believe each of our elderly, families, and employees is a person of great value and deserves to be treated with dignity and courtesy. We believe that respect for others is the foundation of honor and the basis of integrity. - Family
The core of our practice is to embrace the importance of family in the lives of our residents. We come together as a family and value our residents, families, and employees as parts of the team. - Life Enrichment
We will create a nurturing family atmosphere by having fun together and sharing opportunities for enrichment. - Teamwork
We will embrace collaboration with our senior residents, family, caregivers, and other healthcare team. We believe working together to improve our ability in providing quality care for our residents is our utmost priority.
Philosophy
Silver heart Chateau provides quality care for residents, serving all residents with dignity, respect, and compassion. We encourage and support resident independence. Assisting residents to retain the ability to provide self-care is emphasized. We see our residents as whole individuals. In addition, we assist residents with their spiritual needs as well. For us, meeting the cultural needs of our residents is important. We shall assist our residents with their activities of daily living while encouraging the highest level of independence possible.
Set an appointment to meet the team or call us directly at 619-499-5252 for more info.